SERVICES SETA

Universal College Outcomes SA enjoys accreditation from the SERVICES SETA for the following Unit Standards leading to New Venture Creation 66249 and Business Management Systems 66249.

Unit Standard Nr	Title	NQF Level	Credits
13928	Monitor and Control Reception area	3	4
244572	Describe how to Manage workplace relationships	3	2
7790	Process incoming and outgoing telephone calls	3	3
242816	Plan & Conduct Meetings	4	5
109999	Manage service providers in a selected organisation	4	5
242191	Identify internal and external stakeholders	5	4
116394	Implement & manage HR & Labour relation policy & acts	4	9
13952	Demonstrate basic understanding of the primary labour legislation that impacts on a business unit	4	4
120389	Explain and Apply the concept principles & theories of motivation in a leadership context	4	4
114600	Apply innovative thinking to the development of a small business	4	4
263356	Understanding of an Entrepreneurial profile	4	5
114596	Research the viability of new venture ideas/opportunities	4	5
114592	Produce business plans for  a new venture	4	8
263534	Implement an action plan for a new venture	4	4
263514	Demonstrate an understanding of the function of the market mechanisms in a new venture	4	5
263455	Apply the principles of costing and pricing to a business venture	4	6
114584	Finance a new venture	4	5
263474	Manage finances of a new venture	4	6
242810	Manage Expenditure against a budget	4	6
263514	Demonstrate an understanding of the function of the market mechanisms in a new venture	5	5
115857	Explain marketing for SMMEs	4	6
114805	Manage General Administration	4	4
13948	Negotiate an agreement or deal in an authentic work situation	4	5
263434	Plan and manage production/operations in a new venture	4	6
263456	Plan strategically to improve new venture performance	4

Universal College Outcomes SA offers Computer and Business Skills training programmes as well as programmes in Early Childhood Development (ECD).

Learners can choose from a wide spectrum of career paths and qualifications. Several options are available, ranging from individual short courses, 1 to 2 year Unit Standards, Agent Programmes, and Skills Development Programmes to National Certificates.